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Thư viện Tài nguyên số - Trường Đại học Công nghệ Thông tin và Truyền thông Việt - Hàn
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Bài báo NCKH
NĂM 2020
NĂM 2021
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NĂM 2023
NĂM 2024
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Issue Date
Title
Author(s)
2021-10
The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
Nguyen, Le Ngoc Tram
;
Tran, Thi Ha Quyen
2023-12
Research on customer experience and customer loyalty in E-retailing
Ngo, Thi Khue Thu
;
Huynh, Thi Ngoc Quyen
;
Nguyen, Thanh Hoai
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Author
1
Huynh, Thi Ngoc Quyen
1
Ngo, Thi Khue Thu
1
Nguyen, Le Ngoc Tram
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Nguyen, Thanh Hoai
1
Tran, Thi Ha Quyen
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customer experience
2
customer satisfaction
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e-retailing
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insurance service
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perceived value
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2021
1
2023
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