Measures to Continuously Improve Training Quality Based on Learner Feedback at Higher Education Institutions

Abstract

This study focuses on understanding and proposing measures to improve training quality at higher education institutions based on learner feedback. The main goal is to enhance the learning experience and meet the evolving needs of students. By surveying and analyzing student feedback, the study identifies factors affecting training quality such as teaching methods, facilities, learning materials, and support from lecturers. The results show that students appreciate active teaching methods, direct interaction, and timely support from lecturers. Additionally, improving facilities and providing diverse and updated learning materials also play an important role. Based on these findings, the study proposes several specific measures, including enhancing training and professional development for lecturers, applying information technology to teaching, improving facilities, and building an effective feedback system between students and the school. These measures aim not only to improve training quality but also to build a positive learning environment, supporting the comprehensive development of students. The study concludes that listening to and acting on learner feedback is key to improving the quality of higher education in the competitive and rapidly changing context of modern society..