The Role of Experience and Self-Efficacy in the Technology Acceptance Model: A Study Case for Practitioners and Trainees

Abstract

The purpose of the current study is to estimate the factors stimulating the acceptance and use of information technology (IT) systems by practitioners and trainees. To solve this problem, the research has applied the technology acceptance model (TAM) - this model has been becoming one of the widely accepted research models in the field of IT applications. However, when conducting a comprehensive review of existing literature, it was found that the relationship results in TAM were inconsistent between the studies given the diversity of predictive factors in the TAM along with cultural differences. Therefore, this study attempts to suffice this gap by assessing the interaction factors in TAM with the e-learning context of working adults. The results show that experience, enjoyment, and self-efficacy affected learners' perceived usefulness and ease of use, which in turn affected the satisfaction and intent of the behavior. Therefore, this study has provided insight into how learners shape their attitudes and intentions for e-learning.