Browsing by Author Mary, Jo Bitner
Showing results 1 to 1 of 1
| Issue Date | Title | Author(s) |
|---|---|---|
| 2017 | Services Marketing: Intergrating Customer Focus Across the Firm | Valarie A., Zeithaml; Mary, Jo Bitner; Dwayne D., Gremler |
| Issue Date | Title | Author(s) |
|---|---|---|
| 2017 | Services Marketing: Intergrating Customer Focus Across the Firm | Valarie A., Zeithaml; Mary, Jo Bitner; Dwayne D., Gremler |