Please use this identifier to cite or link to this item:
https://elib.vku.udn.vn/handle/123456789/2827| Title: | Managing Customer Experience and Relationships: A Strategic Framework (Third Edition) |
| Authors: | Don, Peppers Martha, Rogers |
| Keywords: | Managing Customer Experience Relationships Strategic Framework |
| Issue Date: | 2017 |
| Publisher: | Wiley |
| Description: | pp: 627. |
| URI: | http://elib.vku.udn.vn/handle/123456789/2827 |
| ISBN: | 978-1-119-23983-3 |
| Appears in Collections: | Quản trị kinh doanh |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.