1. Thư viện Tài nguyên số - Trường Đại học Công nghệ Thông tin và Truyền thông Việt - Hàn
  2. Tài liệu tham khảo
  3. Marketing
Please use this identifier to cite or link to this item: https://elib.vku.udn.vn/handle/123456789/6734
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dc.contributor.authorRobert C., Ford-
dc.contributor.authorMichael C., Sturman-
dc.contributor.authorCherill P., Heaton-
dc.date.accessioned2026-05-05T08:42:30Z-
dc.date.available2026-05-05T08:42:30Z-
dc.date.issued2012-
dc.identifier.isbn978-1-4390-6032-2-
dc.identifier.urihttps://elib.vku.udn.vn/handle/123456789/6734-
dc.descriptionpp: 546vi_VN
dc.language.isoenvi_VN
dc.publisherDelmar, Cengage Learningvi_VN
dc.subjectManaging Quality Servicevi_VN
dc.subjectHospitalityvi_VN
dc.subjectGuest Experiencevi_VN
dc.titleManaging Quality Service in Hospitality How Organizations Achieve Excellence in the Guest Experiencevi_VN
dc.typeOthervi_VN
Appears in Collections:Marketing

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